24/7 emotional support
Qualified crisis counselors
Anonymous and discrete
Chats in 2023
Active Volunteers
Lives Saved
Service
Chats in 2023
Active Volunteers
Lives Saved
Service
24/7 emotional support
Qualified crisis counselors
Anonymous and discrete
Monitoring distress messages on social media
Immediate emotional assistance
Referral to further support services
Dozens of user-friendly articles and Podcasts
Facilitating up to date national support organizations
Managing dedicated online support forums
Mental health gated community groups
Sahar, an Israeli non-profit organization operating since 2000, offers free online mental health support to people experiencing emotional distress and suicidal ideation.
Sahar is the sole organization in Israel that specializes exclusively in text-based online support in mental health and emotional wellbeing. Collaborating closely with law enforcement and national emergency agencies, its dedicated team of 400 qualified crisis volunteers are the first responders to individuals experiencing distress.
Sahar’s services are considered an essential complementary addition to formal mental health services. Its experienced crisis volunteers provide support in Hebrew and Arabic 24 hours a day, 7 days a week. The trained volunteers are supervised by mental health professionals who help hundreds of people daily.
Sahar also operates support forums, email support and a pioneering Online Outreach Patrol where our volunteers actively monitor and detect distress messages across social media and engage in crisis intervention, de-escalation and suicide prevention.
Since October 7th, our remarkable team of volunteer crisis counselors and shift supervisors has been tirelessly manning our chat hotlines in Hebrew and in Arabic, operating at unprecedented levels to provide vital support to Israeli citizens experiencing acute emotional distress.
All volunteers are trained experts in text-mediated counseling and crisis intervention, focusing on delivering emotional support during stressful and traumatic events.
Looking ahead, we anticipate that call volumes will continue to soar as more and more Israelis reach out for help in the aftermath of the brutal attack on Israel and the ongoing war.
Your support is crucial in enabling us to meet the rising demand and provide immediate and effective response to those in need.
Sahar works around the clock, providing rapid, professional and free-of-charge anonymous help to all in need. Hours into the disaster of October 7, we expanded our emergency helplines in order to accommodate a 400% increase in emergency calls and provide immediate response to those in need. The terror events and ongoing war have necessitated the following massive structural transformation:
In 2023, we responded to over 36,000 calls
Remarkable 6,000 calls in October alone, a 400% increase compared to the previous year.
Expanded our operations from an average of 11 hours daily to 24/7, staffing the majority of our lines by mental health professionals
We recruited and trained 120 new volunteers: This increased our volunteer force from 280 in 2023 to 400 in 2024
Our pioneering Outreach Patrol proactively monitored and provided life-saving emotional support to thousands distress messages across the internet and social media platforms
Sahar’s services are a lifeline for those experiencing emotional distress. Your donation will help us provide crucial mental health aid during these emergency times.